Reception

We are a team of nine receptionists who between us cover both Starcross and Exminster surgeries. Several of us have been with the Practice for many years, which just goes to prove that we have a happy team who enjoy the many varied and challenging aspects of our work.

Meet the reception team:
Sue Jeffery (Senior Receptionist), Liz, Jill, Gaynor, Sharon, Sandra, Ali, Bernadette and Jade.

Rachel Wreford (Data Administrator)

I joined the Practice in March 2016. I am based at Starcross Surgery.

Sharon Dibble (Data Administrator)

I joined the practice in April 2011 as a receptionist. I now work as a Data Administrator based at Exminster surgery.

Vivienne McCarlie (Data Administrator/Secretary)

Mandy Mather (Secretary at Exminster)

I joined the Practice in July 2009 and am based at the Exminster Surgery. I am part of a team of three secretaries who share the work between the two surgeries. I spend most of my day at the computer typing letters to patients, Consultants and various other companies. I also deal with many phone calls. I find the job very challenging and learning the medical terminology is very interesting - I never knew there were such long words for certain illnesses!

Janet (Secretary at Starcross)

I joined the Practice in March 2016, as one of three part-time Secretaries.

Claire Conway-Wright - Practice Manager

I have worked within Primary Care for nearly 10 years. I joined the Westbank Practice in April 2018.

I am involved in managing all aspects of the practice, ensuring the smooth running of the day to day needs and requirements of our busy practice. This involves ensuring the right systems are in place with regards to premises, staff, equipment, legislation and information technology to ensure high quality patient care and patient safety.

I take pride in leading, motivating and supporting all staff, to deliver competent, compassionate and high quality services for all our patients.

At Westbank we welcome patient feedback to continually improve patient experience.

Putting patients at the heart of what we do.

Ann Hull (Data Administrator)

I joined the Practice in 1994 as a Receptionist working at both Starcross and Exminster surgeries. As Exminster grew I spent more time there taking on administrative and computer input work as well as becoming Senior Receptionist.

Today I am a Data Administrator based at Exminster surgery.

Alison Sauze (Secretary at Starcross)

I joined the Practice in March 2013, as one of three part-time Secretaries.

Starcross

The Surgery
Church Street
Starcross
Devon EX6 8PZ

Reception opening hours
Monday to Friday - 8.30am to 6.00pm
(Closed from 1pm on Thursdays)

01626 890368

Exminster

The Limes Surgery
Church Stile
Exminster
Devon EX6 8DF

Reception opening hours
Monday to Friday - 8.30am to 6.00pm

01392 833230

The Westbank Practice provides family General Practice (GP) services to patients living in its catchment area.