We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Practice News
All the latest news and information from the surgery and our patient community
Autumn 2026
Christmas Closures
- Thursday 24th December - Open
- Friday 25th December - Closed
- Monday 28th December - Closed
- Tuesday 29th December - Open
- Wednesday 30th December - Open
- Thursday 31st December - Open
- Friday 1st January - Closed
We are open as usual January 2nd and onward.
Over the festive season, when your GP Surgery isn't open you can call 111 or visit: NHS 111
Care for Older Adults - Mental Health Matters
No one should feel lonely over Christmas. For older people in our communities who are waiting for the phone to ring, just having someone to talk to can make their day. Age UK offer a telephone friendship service which can bring much-needed comfort to those in need alongside a 24-hour advice line.
If you have older neighbours or relatives, keep in touch this festive season – it can mean the world to them!
Age UK advice line: call 0800 678 1602. Free to call 8am-7pm, 365 days a year.
Patient Feedback
A big thank you to everyone who attended their appointments this month. We had a 98.4% attendance rate!
If you did miss your appointment, please tell us why so that we can keep missed appointments to a minimum.
If you have recently been in contact with us please fill out our practice survey.
Alternatively, you can fill out a paper version in our waiting rooms.
Research
After participating in research with us, you may be invited to complete a short survey. It asks for your feedback on communication, respect, overall satisfaction and future research.
Patient Participation Group (PPG)
We are always looking for new members to join our group! If you have an idea or suggestion to improve patient experience, please let us know.
TakeATestUK
You may be eligible for a free virus testing kit if you have had a respiratory infection (such as cough or cold) symptoms for less than 10 days.
Please follow the link below and provide the GP Practice's code (L83041) and your NHS number:
Did Not Attend (DNAs)
We understand that unexpected circumstances can sometimes make it difficult to attend an appointment. However, GP appointments are in high demand, so please let us know as soon as possible if you are unable to attend. This allows us to offer the appointment to another patient who may need our care.
We will try as best as we can to accommodate late arrivals, but unfortunately this can't always be promised. Be aware that if you arrive too late to be seen and need to rebook, the original appointment will be recorded as a Did Not Attend (DNA). This is due to how the system works and for auditing purposes.
Appointments can be cancelled by:
- Phoning 01392 833230
- Cancelling online via SystmOnline
Reminders
Test Results
Results outside the normal range are not always a cause for concern. If we need to discuss your result or arrange any follow-up, we will contact you.
If your symptoms get worse, or you are worried about your health, please contact the practice.
NHS Health Checks
NHS Health Checks are available to adults aged 40-74 with no pre-existing health conditions. The comprehensive check-up is designed to assess your risk of developing cardiovascular diseases, such as heart disease and diabetes.
If you are eligible for a Health Check you will be contacted around your birth month.
Medication
Please ensure you order your medication in plenty of time, so you have enough medication over the festive period.
Please allow at least 3 working days. Remember, we cannot accept requests over the phone for safety reasons.
Tips for staying warm this winter
- Heat your home to at least 18 degrees if you can.
- Keep your bedroom window closed on cold nights so you do not breathe cold air.
- Move around indoors and try not to sit still for more than 1 hour.
- Wear lots of layers of thin clothes.