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CQC Rating Good
Newsletter December 2024
Patient Survey
Our Practice Survey was created to help us understand whether patients are happy with our service or if improvements can be made!
If you have recently been in contact with us please fill out our practice survey.
Or you can fill out a paper version in our waiting rooms.
Staying warm this winter
- Heat your home to at least 18 degrees if you can.
- Keep your bedroom window closed on cold nights so you do not breathe cold air.
- Move around indoors and try not to sit still for more than 1 hour.
- Wear lots of layers of thin clothes.
Christmas Opening Hours
- Wed 25th December - closed
- Thu 26th December - closed
- Fri 27th December - open
- Mon 30th December - open
- Tue 31st December - open
- Wed 1st January - closed
- We are open as usual January 2nd and onward
Over the festive season, when your GP Surgery isn’t open you can call 111.
Medication
Please ensure you order your medication in plenty of time so you have enough medication over the festive period.
Please allow at least 3 working days.
Remember we can not accept requests over the phone for safety reasons.
How our pharmacist can help
Pharmacists can provide advice on a range of illnesses, including coughs, colds, sore throats, ear infections, aches and pains, as well as guidance on medicines, their use, side effects, and any queries. If they can’t help directly, they can refer you to a GP or another health professional. Many pharmacies also offer prescription medicines for certain conditions without needing a GP appointment, a service known as Pharmacy First.
Conditions they can offer prescription medicine for are:
- Impetigo (aged 1 year and over)
- Infected insect bites (aged 1 year and over)
- Earache (aged 1 to 17 years)
- Sore throat (aged 5 years and over)
- Sinusitis (aged 12 years and over)
- Urinary tract infections (UTIs) (women aged 16 to 64 years)
- Shingles (aged 18 years and over)
If you are not within these age ranges, a pharmacist can still offer advice and support decisions about self care treatment with over the counter medicines, but you may need to see a GP for treatment.
Kindness and patience towards our team
Our team works hard each day to support patients and balance appointment availability with patient needs. While we can’t always offer same-day appointments for non-urgent issues, we strive to find the best option for you. Winter brings added challenges with increased illness, and we appreciate your patience and kindness, which make a difficult job easier.
We understand it’s frustrating to wait when feeling unwell, but we prioritize the most urgent cases. Please let us know if your condition changes, and thank you for treating our staff with consideration — it’s truly appreciated.
A big thank you from all staff for all the presents we’ve received. Its greatly appreciated!!
Wishing you and your family a happy and healthy Christmas and New Year.